Privacy Policy

This privacy policy (Policy) relates to your personal information in connection with your use of and access to the Pledge website (www.pledge.io) (the Pledge Platform) and any services provided by Pledge (the Pledge Platform and services together forming the Pledge Services).

We are committed to protecting your information and your right to privacy. If you have any questions or concerns about our Policy, or our practices with regards to your personal information, please contact us via privacy@pledge.io.

When you use the Pledge Services, you trust us with your information, and we take your privacy very seriously. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this Policy that you do not agree with, please discontinue your use of the Pledge Services.

We review this Policy regularly and it is your responsibility to check regularly and determine whether you still agree to comply with the Policy. If you do not agree to any changes to this Policy, then you must immediately stop using the Pledge Services. In the event we make any significant changes to this Policy we will use our reasonable endeavours to inform you of such changes in advance in writing.

It is important that the personal information we hold about you is true, complete, accurate and current. Accordingly, you must notify us of any changes to your personal information (for example, if you change your email address).

The Pledge Services are owned and operated by Pledge Earth Technologies Limited (trading as “Pledge”), a company registered in England and Wales with company number 13236799 (VAT number 383 0732 00) and whose registered office is situated at 86-90 Paul Street, Paul Street, London, England, EC2A 4NE (Pledge /we/us/our). Pledge is the controller (also known as a data controller) of, and is responsible for, your personal information. The term “you” refers to the user wishing to access and/or use the Pledge Services.

The Pledge Platform enables you to access our Dashboard and Services as defined and in accordance with our Terms.

Personal information you disclose to us

In Short: We collect personal information that you provide to us including information such as your name, address, contact information, company name and payment card information.

‍We collect personal information that you voluntarily provide to us when registering to use and actually using the Pledge Services, or otherwise contacting us. The personal information that we collect depends on the context of your interactions, the choices you make and the services and features you use. When you use the Pledge Services and/or when you otherwise deal with us, we may collect the following information about you (the Information):

‍Identity Data, which includes your first name and last name.

‍Contact Data, which means the data we use to contact you including your billing address, business address, email address and contact number.

‍Financial Data, which means the payment method and card association used to process your payments for your orders. We do not store or process your card details ourselves, they are processed and stored via one of our contracted third party service providers. We encrypt your payment card details in your browser and securely transfer this data to our relevant third party payment provider to process a payment.

‍Transaction Data, which means details about transactions you have made using the Pledge Services, including the payments to and from you along with other details of products you have purchased from us.

‍Profile Data, which includes your username, email address and log-in data, details of any purchases or orders made by you, and your interests, preferences, feedback and survey or questionnaire responses.

‍Usage Data, which includes Information about how you use the Pledge Services. This includes your browsing patterns and Information such as how long you might spend on one of our webpages on the Pledge Platform and what you look at and for, the page that referred you to the Pledge Platform and the click stream during your visit to our website, page response times, and page interaction Information (for example, clicks you make on a page).

‍Marketing and Communications Data, which includes your preferences with regards to receiving marketing from us and your other communication preferences.Other Information relevant to services, customer surveys, questionnaires and/or offers.